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Frequently Asked Questions

Every item is printed just for you: 2–7 business days to make, then 2–5 business days to ship within the US. Most orders arrive in 4–12 business days. You'll get a tracking link by email as soon as your order ships.

Shipping is free on US orders of $40 or more. Orders under $40 ship for a flat $7.99.

Right now we ship within the United States only.

Our apparel is unisex. Each tee, hoodie and sweatshirt page has a Size Guide with exact measurements. Tip: lay a top you love flat and compare. Size down for a closer fit, or up for a relaxed, oversized look.

Because every item is made to order, we can't accept returns for change of mind or wrong size, so please check the Size Guide before ordering. If your item arrives damaged or with a print defect, email support@petxcite.com with a photo within 30 days of delivery and we'll replace it or refund you.

Turn it inside out, machine wash cold, and tumble dry low or hang dry. Don't iron directly on the print and skip the bleach. Mugs are best washed by hand to keep the print bright.

Absolutely. Just enter the recipient's address as the shipping address at checkout. Want to add a message? Email support@petxcite.com right after ordering.

As soon as your order ships, we email you a tracking link. Can't find it? Check your spam folder or email us at support@petxcite.com.